All time zones are listed as CST
Customer Experience (CX) and customer success are at the center of everyone’s strategy and IT plays a huge part in it. Your ability to get the right people and the right materials, to the right place at the right time, with the right skills makes you a very valuable player in the end-to-end delivery of IT services. Learn how to become a certified IT Service Management professional.
Spectacular Opportunities Abound at SpecTECHular
On October 11, 2019, the 11th Annual SpecTECHular New Horizons Virtual Summit will deliver more valuable guidance and insight than ever before. 25% more tracks than last year featuring education workshops covering everything from information technology and security, to end-user applications, to professional development. Those seeking spectacular IT careers will gain incredible insight from this celebrated one-day free technology virtual event!
The Difference Between ITIL and ITSM
If you’ve been confused trying to figure out whether you should study ITSM or ITIL, you’ve come to the right place. The answer is “yes!” Let us explain. &nbs
IT Service Management (ITSM) – A Job Unto Itself
Who needs to know the most about technology?